Effective Date: 15/07/2026

At EVE LINE CURATED, we are committed to delivering your tanning and self-care products quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will be processed on the next business day.

During peak seasons, promotional events, or holidays, order processing may take slightly longer. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times may vary depending on your location:

  • Standard Shipping: 3–7 business days

  • Express Shipping (if available): 1–3 business days

  • International Shipping: 7–15 business days (where available)

Please note that these delivery estimates are not guaranteed and may vary due to courier operations, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated during checkout based on your delivery address, shipping method, and order value.

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (where available).

You can use this tracking information to monitor the progress of your shipment.

Delivery

Please ensure that your shipping address and contact information are accurate before placing your order.

EVE LINE CURATED is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

International Orders

If international shipping is available, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country’s customs authorities.

These charges are not included in the purchase price or shipping cost unless otherwise stated.

Delayed Shipments

While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Customs inspections

  • High shipping volumes

  • Public holidays

  • Courier service disruptions

We appreciate your patience and will do our best to assist you if your shipment is delayed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number and any relevant photos (if applicable).

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply to resend the package if it is returned to us.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact our customer support team. We are always happy to assist you and ensure your shopping experience with EVE LINE CURATED is smooth and enjoyable.